Forrester Survey

Unlocking Conversational Commerce:

Get Your Digital Trends 2025 Report

Why Marketers are Ditching the Handoff and Unifying Creative and Media
  • 73% of marketers are scaling investments in conversational commerce by 25-50%
  • 67% say integrating creative and media is critical—but only 27% of marketers feel their creative and media processes are fully integrated
  • 58% are using predictive AI tools to optimize ad creative

Download the Conversational Commerce Guide