Hopper Automates Stories Creatives and Campaign Optimization with Smartly

KEY FINDINGS:
3x
Conversion rate
+67%
App installs
About the Customer

Hopper is an award-winning flight booking app that predicts the future of airfares.

Industry
Travel
Company Size
1200

Challenge

Fast-Changing Flight Prices

Airlines are notorious for fast-changing prices - Hopper advertises a large volume of deals that change frequently. Their challenge was to scale, automate, and optimize hundreds of new offers every day without having to hire more people to manage these campaigns. They also wanted to scale their ads on lnstagram Stories. 

Solution

Design Templates Unique to Hopper

Smartly.io approached the challenge with a two-fold solution: each day, hundreds of ads were created from Hopper's flight data with Smartly.io's bespoke Stories Templates. This creative feature ensured automated campaign ran with high-quality, on-brand ads at all times. Once the ads were created, Hopper managed the campaigns with automated optimization features, such as Predictive Budget Allocation that dynamically re-allo­cated the budget to the best performing deals (in terms of CTR or engagement).

Results

Three Times Higher Conversion Rates

This approach proved to be a great success: The campaigns drove a three-times higher conversion rate and 67% more app installs compared to their previous setup. As a result, Hopper shifted 50% of their ad spend to Stories after seeing that the con­versions rates were three times higher compared to feed placements.

KEY FINDINGS:
3x
Conversion rate
+67%
App installs
No items found.

Launch multiple campaigns and ad groups 3.3x faster than native platform tools*

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